A non-refundable fee of 30% is applied to any returns, cancellations and changes on Custom product orders—including, but not limited to: Any Fabric, Any Frame upholstery and pillows, Custom sectionals, By the Inch products and Custom Storage. Full refunds are only given if the order is canceled within 48 hours of the order being placed.

Please note: Because Custom Window Treatments are made to the specific measurements of your windows, they cannot be returned.