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    Description

    For those who love contemporary lines but seek extreme comfort, the Hess sofa is the perfect place to unwind. A low-slung frame and thin arms don’t take up much visual space in your room, but the deep seat and blend-down cushions create great space to lounge. Designed to relax over time, the cushions will develop a more casual look while still maintaining their plush feel.

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    Colors may vary depending on your monitor and printer. For color accuracy, request a fabric swatch.

    Custom Product Policy

    A non-refundable fee of 30% applies to returns, cancellations or changes on custom orders. Full refunds are only given if the order is canceled within 48 hours of the order being placed.

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    Custom Product Policy

    A non-refundable fee of 30% applies to returns, cancellations or changes on custom orders. Full refunds are only given if the order is canceled within 48 hours of the order being placed.

    Read all reviews

    Summary of all reviews

    by PowerReviews
    Hess 102" Sofa
     
    4.5

    (based on 11 reviews)

    91%

    of respondents would recommend this to a friend.

    Pros

    • Great design (10)
    • Comfortable sit (9)
    • Well made (8)
    • Comfortable (6)
    • Cushions hold shape (4)

    Cons

    • Cushions lose shape (4)

    Best Uses

    • Lounging (8)
    • Primary seating (8)
    • Watching TV (8)
    • Informal (6)
    • Large spaces (5)
      • Reviewer Profile:
      • Modern/contemporary (6), Eclectic (5), Mid-century modern (5), Vintage (3)

    Reviewed by 11 customers

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    Displaying reviews 1-10

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    (0 of 1 customers found this review helpful)

     
    5.0

    Great sofa

    By Sonoma Ranch

    from Sonoma, CA

    Style Modern/contemporary

    Verified Buyer

    Pros

    • Comfortable fabric
    • Comfortable sit
    • Great design
    • Well made

    Cons

    • Cushions lose shape

    Best Uses

    • Informal
    • Large spaces
    • Lounging
    • Primary seating
    • Watching TV

    Customer comments about Hess 79" Sofa:

    Great sofa. Well built, very comfortable, sturdy and nice fabric. Cushions were not very firm but room and board were kind enough to replace them at no charge.

    • I live in a:
    • House
    • This product is used in my:
    • Living room/family room/great room

    Share this review

    (3 of 3 customers found this review helpful)

     
    4.0

    great looking

    By av

    from NJ

    Style Mid-century modern

    Pros

    • Great design

    Cons

      Best Uses

        Customer comments about Hess 89" Sofa:

        Couch looks great. Shopping experience at R&B was excellent and the delivery guys were super nice as well.

        I'm still trying to figure out how comfortable it is, though. It's new, and may ease into a more comfortable sit as time passes . But right now it's kind of spongy, not soft, not hard - having a bit of trouble getting comfortable.

        My other concern is the off gassing. I've had the couch for 3 weeks and the smell is still fairly unpleasant. I'm hoping this passes quickly.

        • I live in a:
        • Apartment/condo

        Share this review

        (3 of 3 customers found this review helpful)

         
        3.0

        beautiful sofa, horrible filling

        By nsa107

        from Piscataway, NJ

        Style Modern/contemporary

        Verified Buyer

        Pros

        • Extra Large Length
        • Great design
        • Shape

        Cons

        • Cushions lose shape

        Best Uses

        • Large spaces
        • Lounging
        • Watching TV

        Customer comments about Hess 102" Sofa:

        I love the shape / style of this sofa. I love that it has 2 cushions instead of 3, the legs, the overall look. I also really like the fabric (stock). However, the cushions really lose their shape and sag constantly and it his highly frustrating. It makes me very annoyed at this very large purchase. I am going to contact R&B to see if they can replace the filling in the cushion. If they do, I think this sofa would be perfect and only then would I recommend it. With the soft down filling, I would not recommend unless you don't plan on using daily or you don't mind fluffing your cushions daily.

        • I live in a:
        • House
        • This product is used in my:
        • Living room/family room/great room

        Share this review

         
        5.0

        Satisfied customer - again

        By Ordered online

        from Austin, TX

        Style Mid-century modern, Minimalist

        Verified Buyer

        Pros

        • Comfortable fabric
        • Comfortable sit
        • Cushions hold shape
        • Great design
        • Well made

        Cons

          Best Uses

          • Informal
          • Lounging
          • Primary seating
          • Watching TV

          Customer comments about Hess 89" Sofa:

          The Hess sofa worked beautifully in our game room. It pleases me because it looks good, and my family likes it because it seats comfortably. It is a deep sofa for a living room, but perfect for a more relaxed room like a den or game room. I read the reviews and checked the dimensions. I felt confident about ordering it because I have never been disappointed by a room & board product. Satisfied again!

          • I live in a:
          • House
          • This product is used in my:
          • Game room

          Share this review

          (1 of 1 customers found this review helpful)

           
          4.0

          Nice design

          By NY

          from Ottawa, Canada

          Style Modern/contemporary

          Pros

          • Comfortable fabric
          • Comfortable sit

          Cons

          • Cushions lose shape

          Best Uses

            Customer comments about Hess 89" Sofa:

            I really like this couch (and armchair). My only complaint is the height of the arms. I would prefer they be a bit higher so that you could sit sideways while watching TV or reading. It's okay with additional pillows, though. The cushions don't maintain their shape perfectly, as others have mentioned, but that doesn't bother me.

            • I live in a:
            • Apartment/condo
            • This product is used in my:
            • Living room/family room/great room

            Share this review

            (1 of 1 customers found this review helpful)

             
            5.0

            Perfect Living Room Couch!

            By Condo in NYC

            from New York, NY

            Style Modern/contemporary

            Verified Buyer

            Pros

            • Comfortable sit
            • Cushions hold shape
            • Great design
            • Well made

            Cons

            • Warm Fabric

            Best Uses

            • Formal
            • Large spaces
            • Primary seating
            • Watching TV

            Customer comments about Hess 89" Sofa:

            This is by far my favorite living room purchase. Bought a new home and decided to redo/buy everything new. The couch was the centerpiece. I spent weeks searching for the perfect couch all over NYC, and one look at the Hess and I knew it was the one. Minimal simple design, contemporary look, extremely confortable, deep enough for 1 person to sleep on, and very good quality. The color I wanted was not in stock so this was an order. Entire process took about 6 weeks. Well worth the wait. Very good customer service at the store and on the phone. Great buy!!

            • I live in a:
            • Apartment/condo
            • This product is used in my:
            • Living room/family room/great room

            Share this review

            (2 of 2 customers found this review helpful)

             
            5.0

            looks good

            By mid century in atl

            from atlanta,ga

            Style Eclectic

            Verified Buyer

            Pros

            • Comfortable fabric
            • Comfortable sit
            • Great design
            • Well made

            Cons

              Best Uses

              • Lounging
              • Primary seating

              Customer comments about Hess 79" Sofa:

              We have two grey hess sofas in the living room. We have a mid century home with alot of wood. It looks great.

              • I live in a:
              • House
              • This product is used in my:
              • Living room/family room/great room

              Share this review

               
              5.0

              Comfortable and Looks Great

              By Tehama

              from Carmel, CA

              Style Eclectic, Modern/contemporary

              Verified Buyer

              Pros

              • Comfortable fabric
              • Comfortable sit
              • Cushions hold shape
              • Great design
              • Well made

              Cons

                Best Uses

                • Informal
                • Lounging
                • Primary seating
                • Small spaces
                • Watching TV

                Customer comments about Hess 89" Sofa:

                This sofa fits in a small space - perfect for our family room - looks very contemporary yet comfy and inviting.

                Service and delivery comments:

                Service and delivery was really helpful.

                • I live in a:
                • House
                • This product is used in my:
                • Living room/family room/great room, Vacation/second home

                Share this review

                (1 of 1 customers found this review helpful)

                 
                4.0

                Super comfortable & stylish

                By MidCentGal

                from Los Angeles, CA

                Style Eclectic, Mid-century modern, Vintage

                Verified Buyer

                Pros

                • Comfortable sit
                • Great design
                • Supportive for back
                • Well made

                Cons

                  Best Uses

                  • Informal
                  • Large spaces
                  • Lounging
                  • Primary seating
                  • Watching TV

                  Customer comments about Hess 102" Sofa:

                  We looked high and wide for a sofa that would be supportive for our backs (not a lumpy, springy sit) and one that could stand the test of time also looking stylish in our sunken den. We love the sofa because its long enough to fit many people. We've even had people sleep on it and they enjoyed a great night's sleep. Our only worry is that with the fabric being mostly cotton, will it stain easier than polyester. We scotch-guarded the sofa before using it, so hopefully that will help. All in all, we love this super comfy tv-watching sofa.

                  • I live in a:
                  • House
                  • This product is used in my:
                  • Den

                  Share this review

                   
                  5.0

                  Hess perfection

                  By sofamon

                  from Los Angeles, CA

                  Style Eclectic, Mid-century modern, Modern/contemporary, Vintage

                  Verified Buyer

                  Pros

                  • Comfortable fabric
                  • Comfortable sit
                  • Cushions hold shape
                  • Great design
                  • Well made

                  Cons

                    Best Uses

                    • Formal
                    • Informal
                    • Large spaces
                    • Lounging
                    • Primary seating
                    • Watching TV

                    Customer comments about Hess 89" Sofa:

                    Whether it's dinner guests angling for the best place to sit in our living room or an improved place to read the sunday paper, our new Hess sofa from R&B is the best addition we've made to our new home so far.

                    Service and delivery comments:

                    This was our first purchase from Room and Board. From our excellent salesperson to the timely and professional final delivery, we were extremely satisfied with our purchase experience from Room and Board.

                    • I live in a:
                    • House
                    • This product is used in my:
                    • Living room/family room/great room

                    Share this review

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                    Ask a Question

                    Do you have questions about this product?

                    We're here to help with answers from our expert Design Associates.

                    5 Questions | 5 Answers
                    Displaying questions 1-5
                    • Q:

                      Are the cushion covers removable? I'm considering customizing the color; which fabric type would you recommend as the most durable and low maintenance?
                      Asked on 1/27/2015 by Lyndsay from Tampa, FL

                      1 answer

                      • Design Associate

                        A:

                        The Hess seat and back cushion covers are removable. The most durable fabrics consist of man made fibers, like polyester and acrylic. These fibers are going to resist staining, stretching and fading best. Also, micro-fabrics (micro-suede, micro-velvet) are woven very tightly. This helps to prevent dirt from penetrating the fabric.

                        Answered on 1/28/2015 by Design Associate from Room & Board
                    • Q:

                      Can we order a separate (stand alone - not attached to other parts of sectional) chaise from Hess Collection?
                      Asked on 1/7/2015 by Ien from NY

                      1 answer

                      • Design Associate

                        A:

                        The Hess sectional pieces are completely finished and upholstered on all sides. Each piece, including the chaise, is available for individual purchase.

                        Answered on 1/7/2015 by Design Associate from Room & Board
                    • Hess 89" Sofa

                      Q:

                      Is it possible to order and change the depth of seating? Also, reviewers have said that cushions sag very soon after purchase. Are different cushion options available?
                      Asked on 11/6/2014 by cjwslp

                      1 answer

                      • Design Associate

                        A:

                        There is no alternate cushion available for our Hess collection and we do not have the option to customize the frame size. The blend-down cushions are designed to relax over time, and will develop a more casual look.

                        Answered on 11/7/2014 by Design Associate from Room & Board
                    • Hess 89" Sofa

                      Q:

                      Do you recommend using a scotch guard on this sofa? If so, do you have a brand or application method you recommend?
                      Asked on 11/4/2013 by NYCustomer from New York, NY

                      1 answer

                      • Design Associate

                        A:

                        We never recommend a stain repellant application on our sofas. The chemicals in the treatment prematurely break down the fibers and drastically shorten the life of the sofa. Regular professional upholstery cleaning every 1-2 years and occasional spot treatment with Folex or Crypton will protect your sofa and keep it looking crisp.

                        Answered on 11/4/2013 by Design Associate from Room & Board
                    • Hess 89" Sofa

                      Q:

                      HOw can I clean the cushion covers? dry Clenaing? Woll machine wash?
                      Asked on 4/25/2013 by rachel from nyc

                      1 answer

                      • Design Associate

                        A:

                        We recommend professional upholstery cleaning and would discourage washing or dry cleaning seat cushions. Our fabric care directions address daily maintenance and some trouble shooting tips. Search Care to quickly find this information. Let us know if you need more details. 800.301.9720

                        Answered on 4/25/2013 by Design Associate from Room & Board
                    Displaying questions 1-5

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