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$2,749.00
Hess Custom 102" Sofa
Material: Dayne
Color: khaki
Leg Finish: Maple with charcoal stain
Custom return policy of 30% applies
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3

Leg Finish:

Maple with charcoal stain
Maple with charcoal stainCognacEbonyMochaMaple with shell stainToast

Hess

For those who love contemporary lines but seek extreme comfort, the Hess sofa is the perfect place to unwind. A low-slung frame and thin arms don’t take up much visual space in your room, but the deep seat and blend-down cushions create great space to lounge. Designed to relax over time, the cushions will develop a more casual look while still maintaining their plush feel.

See the full Hess collection
Made In

We partner with artisans and workshops across the country

Meet the craftsmen

Comfort Overview

Discover if this seating will be comfortable for you.

Seat Comfort

Seat Depth

Seat Height

Details of Hess Custom 102" Sofa

  • Dimensions: 102"w 40"d 27"h (32"h with cushion)
  • Inside Depth: 24"d
  • Inside Width: 93"w
  • Arm Height: 22"h
  • Seat Height: 17"h
  • Leg Height: 6"h
  • Legs: all are removable
  • Construction: benchmade hardwood frame with webbing seat suspension Construction details
  • Seat Cushion: blend-down Cushion details
  • Back Cushion: fiber down blend
  • Cushion Style: loose seat; loose back; 2 seat
  • Product Origin: made in Texas
  • Item Number: 10008457
  • See all photos

Cushion Details

Blend down

  • Eco-friendly, high-resiliency foam core wrapped in fiber padding, feathers and down, encased in down-proof ticking
  • Offers widely-appealing, relaxed comfort
  • Offers a casual look
  • Will soften and settle with use; some feather loss is normal
Blend down cushion cross-section

Frames

Made to the same high standards as all of our furniture, each one of our upholstery frames is built to last.

Kiln-dried, engineered hardwood

We use kiln-dried, engineered hardwood in all of our upholstery frames. Often used for structural beams, engineered hardwood is made by pressing thin layers of solid wood together. Kiln-drying removes moisture, minimizing seasonal expansion and contraction. This stable hardwood material resists warping and cracking for lasting durability.

Reinforced joinery

We reinforce every joint in our frames for added stability. Precision-cut parts interlock like puzzle pieces and are reinforced with eco-friendly glues, screws or staples and corner blocks. Reinforced joinery ensures your seating holds together, even with years of frequent use.

Kiln-dried, engineered hardwood
Kiln-dried, engineered hardwood
Reinforced joinery
Reinforced joinery

Suspension

Webbing

A webbing suspension is made by interweaving strips of nylon material to create a resilient platform. The elasticized webbing is securely attached to the wood frame with staples. Webbing suspensions are ideal for thin-profile styles that require maximum support in minimal space.

Webbing suspension
Webbing suspension

Customer Reviews

Write a Review

Summary of all reviews

by PowerReviews
Hess 102" Sofa
 
3.9

(based on 15 reviews)

71%

of respondents would recommend this to a friend.

Pros

  • Great design (12)
  • Comfortable sit (9)
  • Well made (9)
  • Comfortable (7)
  • Cushions hold shape (5)

Cons

  • Cushions lose shape (7)

Best Uses

  • Lounging (10)
  • Watching TV (9)
  • Primary seating (8)
  • Informal (6)
  • Large spaces (5)
    • Reviewer Profile:
    • Modern/contemporary (8), Mid-century modern (7), Eclectic (6), Vintage (3)

Reviewed by 15 customers

Displaying reviews 1-10

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2.0

would not recommend this

By phil

from boulder, co

Style Mid-century modern

Pros

  • Great design

Cons

  • Cushions lose shape

Best Uses

    Customer comments about Hess 102" Sofa:

    we got the lighter flax color but it started looking dirty very early on. picks up dirt easily. back cushions lose shape very quickly and don't look good anymore after some time....

    • I live in a:
    • House

    (7 of 7 customers found this review helpful)

     
    1.0

    Very uncomfortable. Poorly proportioned. Cushions lose shape

    By Barasha

    from Princeton, nj

    Style Eclectic

    Pros

    • Well made

    Cons

    • Back too low
    • Cushions lose shape
    • Leather upholstery very slippery
    • Seat too low
    • Too deep
    • Uncomfortable fabric
    • Uncomfortable sit

    Best Uses

      Customer comments about Hess 102" Sofa:

      I was looking for a long, low profile sofa for a long time and finally settled in this. Looked great in the store. What a mistake to have purchased it. For upward of $4k, this couch is so uncomfortable no one in the family wanto to sit on it. Slippery, too deep, low back, no back support at all and all cushions lost their shape within a year. Too late to send it back unfortunately.

      • I live in a:
      • House
      • This product is used in my:
      • Dining area, Living room/family room/great room

      (1 of 1 customers found this review helpful)

       
      2.0

      Feathers everywhere, ouch!

      By Webby101

      from Newport Beach

      Style Mid-century modern, Modern/contemporary

      Pros

      • Great design

      Cons

      • Cushions lose shape
      • Expensive
      • Feather filling works through fabric
      • Feather quills/shaft pokes you

      Best Uses

      • Lounging
      • Watching TV

      Customer comments about Hess 102" Sofa:

      I've bought this sofa in a fabric sectional with the down filling. It's been a nightmare. The feathers constantly work there way through the weaved fabric and vacuuming isn't even an option; they have to be plucked out one by one only to appear again. While sitting on the sofa you are often poked by the quills that haven't quite made it through the weave. We paid close to $7,000 for our sectional and For the money it shouldn't have those issues. We a room and board tech come out and he acknowledge having the same issues himself with the product and having to double bag the individual pillows. Would not recommend this product to anyone that intends to use it in a daily basis.

      • I live in a:
      • House
      • This product is used in my:
      • Living room/family room/great room
       
      4.0

      Love couch but...

      By Craig

      from Washington DC

      Style Modern/contemporary

      Verified Buyer

      Pros

      • Comfortable fabric
      • Cushions hold shape

      Cons

      • Some sloppy workmanship

      Best Uses

      • Lounging
      • Small spaces

      Customer comments about Hess 79" Sofa:

      I have had the couch for about one month and just, by chance, noticed that the black fabric that is under the seating was only half sewn in / attached and was basically just hanging down from the bottom of the couch. This is never seen and I just noticed it, but it doesn't speak well to quality control in that Texas location.

      • I live in a:
      • Apartment/condo
      • This product is used in my:
      • Living room/family room/great room

      (1 of 2 customers found this review helpful)

       
      5.0

      Great sofa

      By Sonoma Ranch

      from Sonoma, CA

      Style Modern/contemporary

      Verified Buyer

      Pros

      • Comfortable fabric
      • Comfortable sit
      • Great design
      • Well made

      Cons

      • Cushions lose shape

      Best Uses

      • Informal
      • Large spaces
      • Lounging
      • Primary seating
      • Watching TV

      Customer comments about Hess 79" Sofa:

      Great sofa. Well built, very comfortable, sturdy and nice fabric. Cushions were not very firm but room and board were kind enough to replace them at no charge.

      • I live in a:
      • House
      • This product is used in my:
      • Living room/family room/great room

      (3 of 3 customers found this review helpful)

       
      4.0

      great looking

      By av

      from NJ

      Style Mid-century modern

      Pros

      • Great design

      Cons

        Best Uses

          Customer comments about Hess 89" Sofa:

          Couch looks great. Shopping experience at R&B was excellent and the delivery guys were super nice as well.

          I'm still trying to figure out how comfortable it is, though. It's new, and may ease into a more comfortable sit as time passes . But right now it's kind of spongy, not soft, not hard - having a bit of trouble getting comfortable.

          My other concern is the off gassing. I've had the couch for 3 weeks and the smell is still fairly unpleasant. I'm hoping this passes quickly.

          • I live in a:
          • Apartment/condo

          (6 of 7 customers found this review helpful)

           
          3.0

          beautiful sofa, horrible filling

          By nsa107

          from Piscataway, NJ

          Style Modern/contemporary

          Verified Buyer

          Pros

          • Extra Large Length
          • Great design
          • Shape

          Cons

          • Cushions lose shape

          Best Uses

          • Large spaces
          • Lounging
          • Watching TV

          Customer comments about Hess 102" Sofa:

          I love the shape / style of this sofa. I love that it has 2 cushions instead of 3, the legs, the overall look. I also really like the fabric (stock). However, the cushions really lose their shape and sag constantly and it his highly frustrating. It makes me very annoyed at this very large purchase. I am going to contact R&B to see if they can replace the filling in the cushion. If they do, I think this sofa would be perfect and only then would I recommend it. With the soft down filling, I would not recommend unless you don't plan on using daily or you don't mind fluffing your cushions daily.

          • I live in a:
          • House
          • This product is used in my:
          • Living room/family room/great room
           
          5.0

          Satisfied customer - again

          By Ordered online

          from Austin, TX

          Style Mid-century modern, Minimalist

          Verified Buyer

          Pros

          • Comfortable fabric
          • Comfortable sit
          • Cushions hold shape
          • Great design
          • Well made

          Cons

            Best Uses

            • Informal
            • Lounging
            • Primary seating
            • Watching TV

            Customer comments about Hess 89" Sofa:

            The Hess sofa worked beautifully in our game room. It pleases me because it looks good, and my family likes it because it seats comfortably. It is a deep sofa for a living room, but perfect for a more relaxed room like a den or game room. I read the reviews and checked the dimensions. I felt confident about ordering it because I have never been disappointed by a room & board product. Satisfied again!

            • I live in a:
            • House
            • This product is used in my:
            • Game room

            (1 of 1 customers found this review helpful)

             
            4.0

            Nice design

            By NY

            from Ottawa, Canada

            Style Modern/contemporary

            Pros

            • Comfortable fabric
            • Comfortable sit

            Cons

            • Cushions lose shape

            Best Uses

              Customer comments about Hess 89" Sofa:

              I really like this couch (and armchair). My only complaint is the height of the arms. I would prefer they be a bit higher so that you could sit sideways while watching TV or reading. It's okay with additional pillows, though. The cushions don't maintain their shape perfectly, as others have mentioned, but that doesn't bother me.

              • I live in a:
              • Apartment/condo
              • This product is used in my:
              • Living room/family room/great room

              (1 of 1 customers found this review helpful)

               
              5.0

              Perfect Living Room Couch!

              By Condo in NYC

              from New York, NY

              Style Modern/contemporary

              Verified Buyer

              Pros

              • Comfortable sit
              • Cushions hold shape
              • Great design
              • Well made

              Cons

              • Warm Fabric

              Best Uses

              • Formal
              • Large spaces
              • Primary seating
              • Watching TV

              Customer comments about Hess 89" Sofa:

              This is by far my favorite living room purchase. Bought a new home and decided to redo/buy everything new. The couch was the centerpiece. I spent weeks searching for the perfect couch all over NYC, and one look at the Hess and I knew it was the one. Minimal simple design, contemporary look, extremely confortable, deep enough for 1 person to sleep on, and very good quality. The color I wanted was not in stock so this was an order. Entire process took about 6 weeks. Well worth the wait. Very good customer service at the store and on the phone. Great buy!!

              • I live in a:
              • Apartment/condo
              • This product is used in my:
              • Living room/family room/great room

              Displaying reviews 1-10

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              Questions & Answers

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              Leather

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              Custom

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              Fabric & Leather
              


              



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              American-Made Quality

              More than 90% of our products are American made. Working with family-owned companies around the U.S. allows us to bring you the best quality and fastest delivery with the least environmental impact. It also means you get furniture with a story you'd be proud to share.

              



              Inspired Design Guidance

              Our Design Associates put their product expertise and passion for home design into helping you create a functional and inspiring space. Their design help is always available to you for free.

              



              Fair Prices

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              One Flat Rate

              Receive unlimited items for $89 within 100 miles of our stores or $129 anywhere else in the contiguous United States. Small accessories ship for free via UPS.

              



              Full-Service Delivery

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              Free Returns and Exchanges

              We offer free return or exchange delivery service on any item you buy from us. We understand that it can take a few days to a few weeks to determine if your new furniture will work for you. We encourage you to return or exchange items in a timely manner because damage or wear will result in an adjustment to your final refund.

              



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