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$2,599.00
Hess 102" Sofa
Fabric: Kellen ivory
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Hess

For those who love contemporary lines but seek extreme comfort, the Hess sofa is the perfect place to unwind. A low-slung frame and thin arms don’t take up much visual space in your room, but the deep seat and blend-down cushions create great space to lounge. Designed to relax over time, the cushions will develop a more casual look while still maintaining their plush feel.

See the full Hess collection
Made In

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Comfort Overview

Discover if this seating will be comfortable for you.

Seat Comfort

Seat Depth

Seat Height

Details of Hess 102" Sofa

  • Dimensions: 102"w 40"d 27"h (32"h with cushion)
  • Inside Depth: 24"d
  • Inside Width: 92"w
  • Arm Height: 22"h
  • Seat Height: 17"h
  • Leg Height: 6"h
  • Legs: all are removable
  • Construction: benchmade hardwood frame with webbing seat suspension Construction details
  • Seat Cushion: blend-down Cushion details
  • Back Cushion: fiber down blend
  • Cushion Style: loose seat; loose back; 2 seat
  • Product Origin: made in Texas
  • Item Number: 843485
  • See all photos
  • Fabric: Kellen ivory See full fabric details
  • Fabric Content: 29% post consumer recycled polyester, 62% polyester, 9% acrylic
  • Fabric Description: Kellen offers a winning combination of modern simplicity and exceptional performance. Made in the U.S. using recycled polyester, this sophisticated fabric features a subtle textural stripe. Designed for easy care and durability, Kellen tailors beautifully on any piece and is only available at Room & Board.
  • Leg Finish: charcoal

Cushion Details

Blend down

  • Eco-friendly, high-resiliency foam core wrapped in fiber padding, feathers and down, encased in down-proof ticking
  • Offers widely-appealing, relaxed comfort
  • Offers a casual look
  • Will soften and settle with use; some feather loss is normal
Blend down cushion cross-section

Frames

Made to the same high standards as all of our furniture, each one of our upholstery frames is built to last.

Kiln-dried, engineered hardwood

We use kiln-dried, engineered hardwood in all of our upholstery frames. Often used for structural beams, engineered hardwood is made by pressing thin layers of solid wood together. Kiln-drying removes moisture, minimizing seasonal expansion and contraction. This stable hardwood material resists warping and cracking for lasting durability.

Reinforced joinery

We reinforce every joint in our frames for added stability. Precision-cut parts interlock like puzzle pieces and are reinforced with eco-friendly glues, screws or staples and corner blocks. Reinforced joinery ensures your seating holds together, even with years of frequent use.

Kiln-dried, engineered hardwood
Kiln-dried, engineered hardwood
Reinforced joinery
Reinforced joinery

Suspension

Webbing

A webbing suspension is made by interweaving strips of nylon material to create a resilient platform. The elasticized webbing is securely attached to the wood frame with staples. Webbing suspensions are ideal for thin-profile styles that require maximum support in minimal space.

Webbing suspension
Webbing suspension

Customer Reviews

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Summary of all reviews

by PowerReviews
Hess 102" Sofa
 
3.4

(based on 20 reviews)

53%

of respondents would recommend this to a friend.

Pros

  • Great design (16)
  • Comfortable (9)
  • Comfortable sit (9)
  • Well made (9)
  • Cushions hold shape (5)

Cons

  • Cushions lose shape (12)
  • Uncomfortable sit (4)

Best Uses

  • Lounging (11)
  • Watching TV (10)
  • Primary seating (9)
  • Informal (6)
  • Large spaces (5)
    • Reviewer Profile:
    • Modern/contemporary (11), Mid-century modern (8), Eclectic (6), Vintage (3)

Reviewed by 20 customers

Displaying reviews 1-10

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2.0

Cushions really lost shape..disappointed

By InSF

from san francisco

Pros

  • Comfortable fabric

Cons

  • Cushions lose shape

Best Uses

    Customer comments about Hess 102" Sofa:

    A pretty piece but the seat cushions need to be 10x firmer or made of materials that hold form. I have to adjust the cushions daily. I really wish I had chosen something else.

    • I live in a:
    • Apartment/condo

    (1 of 1 customers found this review helpful)

     
    3.0

    Better options available

    By Dan in Boston

    from Boston

    Style Mid-century modern, Modern/contemporary

    Pros

    • Comfortable fabric
    • Great design

    Cons

    • Cushions lose shape
    • Down feathers poke through

    Best Uses

    • Lounging
    • Primary seating
    • Small spaces
    • Watching TV

    Customer comments about Hess 79" Sofa:

    I love the style and depth of the sofa, but the down filling is unacceptably executed. The cushions must be rotated on a weekly basis. Down feather poke through constantly, at time pricking you. Customer service considers this within acceptable range. Overall, I would recommend one of R&B's foam-based sofas instead.

    • I live in a:
    • Apartment/condo
    • This product is used in my:
    • Living room/family room/great room

    (1 of 1 customers found this review helpful)

     
    1.0

    UPDATE

    By Blvdcity

    from Los Angeles

    Pros

    • Great design

    Cons

    • Cushions lose shape
    • Uncomfortable sit

    Best Uses

      Customer comments about Hess 102" Sofa:

      UPDATE - "some feather loss is normal" ...Some is a relative term and as I stated before, the feather ends are sharp and, at times, poke while sitting. This usually happens when the rare time that comfort is had... I don't know how this is acceptable to R&B?

      The below image is of a feather popping out. This happens a lot.

      • I live in a:
      • Apartment/condo
       
      2.0

      Don't recommend - not comfortable

      By SeattleJane

      from Seattle, WA

      Style Modern/contemporary

      Pros

      • Great design

      Cons

      • Cushions lose shape
      • Uncomfortable sit
      • Uncomfortable to lay on

      Best Uses

        Customer comments about Hess 102" Sofa:

        I regret buying this sofa. The fabric I chose is great, as is the design - HOWEVER as other reviewers have stated the cushions lose their shape very easily and it is actually an uncomfortable sofa. Fine for sitting on to visit with guests for a bit, but I never choose to sit on it or lie down on it to read or watch TV on it on my own. This is in my living room, which is also the TV room, so now I'm off to look for another more comfortable sofa.

        • I live in a:
        • House
        • This product is used in my:
        • Living room/family room/great room

        (2 of 2 customers found this review helpful)

         
        1.0

        Great looking sofa, but...

        By Blvdcity

        from Culver City

        Style Modern/contemporary

        Pros

        • Great design

        Cons

        • Cushions lose shape
        • Uncomfortable sit

        Best Uses

          Customer comments about Hess 102" Sofa:

          The Hess is a great looking sofa. It took me more than a few visits to decide on the purchase and to pick a fabric. Unfortunately, once they delivered it and I sat in it for more than 15 minutes, I realized that it was and is extremely uncomfortable. The cushions collapse while seating and offer no back or seat support. The cushions do not keeper their shape after getting up, and feathers started popping out of the cushions on day 1 - the feather ends are sharp and, at times, poke while sitting. The look goes from modern contemporary to shabby chic quickly. Because of the comfort issues, I avoid sitting on the sofa.

          I contacted R&B and they were very accommodating but did not offer the solutions of replacing the cushions with something firmer and supportive. They offered to have a service tech come out to double check that there were no production issues... No issues were found.

          I would only recommend this if R&B offered options for cushion fill.

          I am going to have to spend more on getting the cushions refilled myself.

          Service and delivery comments:

          Delivery was prompt. ​

          • I live in a:
          • Apartment/condo
          • This product is used in my:
          • Living room/family room/great room

          (1 of 1 customers found this review helpful)

           
          2.0

          would not recommend this

          By phil

          from boulder, co

          Style Mid-century modern

          Pros

          • Great design

          Cons

          • Cushions lose shape

          Best Uses

            Customer comments about Hess 102" Sofa:

            we got the lighter flax color but it started looking dirty very early on. picks up dirt easily. back cushions lose shape very quickly and don't look good anymore after some time....

            • I live in a:
            • House

            (9 of 9 customers found this review helpful)

             
            1.0

            Very uncomfortable. Poorly proportioned. Cushions lose shape

            By Barasha

            from Princeton, nj

            Style Eclectic

            Pros

            • Well made

            Cons

            • Back too low
            • Cushions lose shape
            • Leather upholstery very slippery
            • Seat too low
            • Too deep
            • Uncomfortable fabric
            • Uncomfortable sit

            Best Uses

              Customer comments about Hess 102" Sofa:

              I was looking for a long, low profile sofa for a long time and finally settled in this. Looked great in the store. What a mistake to have purchased it. For upward of $4k, this couch is so uncomfortable no one in the family wanto to sit on it. Slippery, too deep, low back, no back support at all and all cushions lost their shape within a year. Too late to send it back unfortunately.

              • I live in a:
              • House
              • This product is used in my:
              • Dining area, Living room/family room/great room

              (2 of 2 customers found this review helpful)

               
              2.0

              Feathers everywhere, ouch!

              By Webby101

              from Newport Beach

              Style Mid-century modern, Modern/contemporary

              Pros

              • Great design

              Cons

              • Cushions lose shape
              • Expensive
              • Feather filling works through fabric
              • Feather quills/shaft pokes you

              Best Uses

              • Lounging
              • Watching TV

              Customer comments about Hess 102" Sofa:

              I've bought this sofa in a fabric sectional with the down filling. It's been a nightmare. The feathers constantly work there way through the weaved fabric and vacuuming isn't even an option; they have to be plucked out one by one only to appear again. While sitting on the sofa you are often poked by the quills that haven't quite made it through the weave. We paid close to $7,000 for our sectional and For the money it shouldn't have those issues. We a room and board tech come out and he acknowledge having the same issues himself with the product and having to double bag the individual pillows. Would not recommend this product to anyone that intends to use it in a daily basis.

              • I live in a:
              • House
              • This product is used in my:
              • Living room/family room/great room
               
              4.0

              Love couch but...

              By Craig

              from Washington DC

              Style Modern/contemporary

              Verified Buyer

              Pros

              • Comfortable fabric
              • Cushions hold shape

              Cons

              • Some sloppy workmanship

              Best Uses

              • Lounging
              • Small spaces

              Customer comments about Hess 79" Sofa:

              I have had the couch for about one month and just, by chance, noticed that the black fabric that is under the seating was only half sewn in / attached and was basically just hanging down from the bottom of the couch. This is never seen and I just noticed it, but it doesn't speak well to quality control in that Texas location.

              • I live in a:
              • Apartment/condo
              • This product is used in my:
              • Living room/family room/great room

              (1 of 2 customers found this review helpful)

               
              5.0

              Great sofa

              By Sonoma Ranch

              from Sonoma, CA

              Style Modern/contemporary

              Verified Buyer

              Pros

              • Comfortable fabric
              • Comfortable sit
              • Great design
              • Well made

              Cons

              • Cushions lose shape

              Best Uses

              • Informal
              • Large spaces
              • Lounging
              • Primary seating
              • Watching TV

              Customer comments about Hess 79" Sofa:

              Great sofa. Well built, very comfortable, sturdy and nice fabric. Cushions were not very firm but room and board were kind enough to replace them at no charge.

              • I live in a:
              • House
              • This product is used in my:
              • Living room/family room/great room

              Displaying reviews 1-10

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              Questions & Answers

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