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Monday - Friday
8 a.m. to 9 p.m. (Central)Saturday
9 a.m. to 6 p.m. (Central)Sunday
10 a.m. to 6 p.m. (Central)
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Do you give discounts to the trade?
All of our customers benefit from an assortment that is offered at the best possible price and the highest possible quality. We recognize that not offering trade discounts is different than industry practices, but believe that we offer the best combination of price, quality and service.
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Are your products commercially tested?
Our assortment is primarily residential grade. However, we do have product that has been commercially tested and is suitable for commercial spaces. We also offer a stocked assortment of TB133-rated upholstery. For more information on the product that will work best in your space, please call 800.952.9155 to speak with one of our Business Interiors Design Associates.
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Do you offer TB133-rated upholstery?
Yes, we do have a selection of in-stock TB133-rated upholstery. We can also create and test any frame and fabric combination for your specific needs. Call our Business Interiors team at 800.952.9155 for more information.
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Do you offer custom products?
Yes, we offer a large selection of custom products. From sofas and chairs available in more than 200 fabrics, to tables, rugs, bookcases and custom cabinets handcrafted to your measurements, our custom products are delivered in eight weeks or less. Learn more
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Do you have special delivery programs for businesses or large installations?
Yes, we offer a delivery program for our Business Interiors customers that is specific to your business needs — from sidemarking to specialized timing. Learn more
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Can I work with the same Design Associate throughout the life of my project, or for multiple projects?
Absolutely. We are proud of the high-touch service we are able to provide and are here to help make it easy for you. We pride ourselves on the relationships we have built with our customers and look forward to adding you to the group. Whatever you need, just ask!
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Do you offer Net 30 terms?
Yes. Call our Business Interiors team at 800.952.9155 to get started.
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Do you offer special order options for customer owned materials (COM)?
We do not offer a program that allows us to use customer owned materials. We do have hundreds of fabrics and leathers to choose from — many with great durability and high abrasion ratings.
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Do you work with Purchase Orders?
Yes, we are able to process and comply with most Purchase Order requirements. This can include specialized invoicing and payment terms. Call our Business Interiors team at 800.952.9155 to get started.
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What is your warranty policy?
We stand behind the quality of our products and will always work with you to ensure you are happy. However, for commercial spaces, we require our Business Interiors clients to sign an agreement that outlines everything from warranty specifics to payment terms. For a copy of our agreement, please call our Business Interiors team at 800.952.9155.
Still have questions? Check out our Delivery Frequently Asked Questions or contact a Design Associate.
