Working with us

All of our customers benefit from an assortment that is offered at the best possible price and the highest possible quality. We recognize that not offering trade discounts is different than industry practices, but believe that we offer the best combination of price, quality and service.

Absolutely! We are proud of the high touch service we are able to provide and are here to help make it easy for you. We pride ourselves on the relationships we have built with our customers and look forward to adding you to the group. Call 800.952.8344 to begin working with a Design Associate.

We understand that public spaces require different specifications and our Business Interiors Design Associates are dedicated to working with customers that are completing commercial spaces. Learn more about our Business Interiors area or call one of our dedicated Design Associates at 800.952.9155.

The designers we work with value the exceptional level of communication and coordination our design associates provide in partnership with our assortment. We are proud of the value we provide to the market with exclusive furniture that is timeless and handcrafted. They take comfort in our dedication to our service, our partnership to them and the value they are getting in our product. Many of the designers we work with offer a fee-based pricing model.

Yes, please call us at 800.952.8344 and we can have them sent out to you.

Yes, we offer a large selection of custom products. From sofas and chairs offered in more than 300 fabrics to tables, rugs and mirrors handcrafted to your measurements, our custom products are delivered in eight weeks or less. Learn more

We do not offer a program that allows us to use customer owned materials. We have carefully selected more than 300 fabrics to meet your needs.

Most swatch requests are delivered within 5-7 days. If you require a faster delivery please call us at 800.952.8344 and we will expedite your request.

We take pride in the outstanding lead times we offer on our custom products. Due to the efficiencies we have created, we cannot expedite production for special order or custom product. Many designers leverage our stocked offer when their timeline is tight. Call us and we can help you determine the timing of your order as well as help manage your order after it is placed.

We're here to make sure your clients are completely happy with their new furniture, plain and simple. Contact us if you have any questions or concerns and we'll work with you to make everything right. Learn more

Please note: Because Custom Window Treatments are made to the exact measurements of your windows, they cannot be returned.

We stand behind the quality and performance of all our products. In the unlikely event that your furniture arrives damaged or you aren't completely happy with it, we'll work with you to make things right. Learn more

If you are furnishing a commercial space or have specific requirements please call 800.952.8344 for help to work with one of our Business Interiors Design Associates.

We are required to collect sales tax according to your state's specific sales tax laws*. For more information, please call 800.952.8344 to talk to one of our Design Associates.

*If you are tax exempt we will remove all taxes according to the requirements of your exemption certificate.

Yes, we offer a delivery program for our Business Interiors customers that is specific to your business needs—from sidemarking to specialized timing. Learn more

Yes. Call our Business Interiors team at 800.952.9155 to get started.

Yes, we are able to process and comply with most Purchase Order requirements. This can include specialized invoicing and payment terms. Call our Business Interiors team at 800.952.9155 to get started.