Frequently Asked Questions
We are committed to hiring individuals who are passionate about their work and are inspired by a collaborative and creative environment. The following information will guide you through our application and hiring process.
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How much time should I allow to fill out the application?
Please allow approximately 45 minutes to complete the online application process. We ask several open-ended questions and have found that applicants prefer to take adequate time to be thoughtful with their responses. You may exit our online application system at any time, save your answers, and return to finish and submit your application when you are ready to do so.
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How will I know if my information has been received?
Within a half-hour of submitting your online application, you will receive an email confirmation informing you that we have received your information. Please be sure your email address listed on the application is correct. Also, you may want to check your email filtering (junk mail) system to make sure that our automated response did not get caught in your filter.
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Can I drop off my resume in person or mail it?
We welcome candidates to mail their resume to Recruitment Manager, 4600 Olson Memorial Highway, Minneapolis, MN 55422 and/or drop off their resume at one of our locations. Please be advised however, that in order to proceed in the selection process for any given role, you must also complete the online application process.
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What should I do if I am experiencing technical problems with the online application?
We apologize if you experience technical problems while using our Careers site. If after reading this FAQ section, you have not found a solution for the issue, please send a message to careers@roomandboard.com. In your message please describe, in detail the problem(s) you are experiencing. We will respond to your email within two business days.
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Can I send a general application without applying to a role?
Due to the volume of candidates that have an interest in opportunities at Room & Board, we are unable to accept general submission applications. Therefore, when you apply on our Careers site you must attach your information to a specific role.
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Should I include references and/or a cover letter with my application?
Please include any documents you feel will support your qualifications for the role for which you have applied. We welcome a thoughtful cover letter and any other information you deem to be appropriate.
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Do I need to re-apply as new opportunities are posted?
Yes, if you see an opportunity listed on our Careers site for which you would like to be considered, you must re-apply. Even if the exact position, at the same location becomes available after your initial submission you must re-apply for that new opportunity. To do this, simply log into your account and select the new role for which you would like to apply. You will receive an email confirmation letting you know that your information was successfully submitted.
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I saw a job posted on a job board and can't find it on your website. Is it still available?
Job boards do not always allow us to immediately remove an opening once it has been filled. Therefore our Careers site has the most up-to-date information regarding openings at Room & Board.
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I've forgotten my password, how can I get it back?
Simply go to our Careers home page and click on the Current Openings tab. At the bottom of this page you will see a section for Returning Users and a link to retrieve your password. Once you click this link, information will be sent to you to re-establish your password.
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How can I check the status of my application?
Unfortunately, you are not able to check the status of your application. At the time you applied you received a confirmation email informing you that we received your application. If you have not heard from us in a matter of a week or so after submitting your application, you can safely assume that we reviewed your application and did not believe that your background and experiences were well suited to the opportunity for which you applied in light of others that were interested in the same role. We apologize that we cannot reach out to each candidate to inform them when a position has been filled.
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How can I update my profile information (including my resume)?
You can update your profile by going to our Careers home page and clicking on the Current Openings tab. At the bottom of this page you will see a section for Returning Users. Once you login you will be able to add information and/or update any data that you previously submitted.
Still have questions? Contact Human Resources.
