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"When I walked into Room & Board it felt different from other stores. The fruit was real, the flowers were fresh and the room displays were inspiring—but mostly because the people weren't trying to sell me something but instead provide a service. They were trying to help me find what I really wanted. I felt like I was coming home."
After receiving a Master's degree in music as well as a Business Arts Administration degree, Scott spent 15 years working in various capacities with opera companies around the country. Even though he didn't have a background in retail, he was confident that he would be successful as a Design Associate and as he learned more about Room & Board he realized that his background and skills translated well.
"I quickly realized that in addition to really wanting to help people, success in my role takes collaboration. Both with customers you are helping as well as with partners throughout Room & Board. When it comes down to it, working with a team to get an elephant on a stage—including two costume changes—isn't that different than helping someone find solutions and complete their home because no matter what career you come from, you have to be team player."
A few years ago Scott began a new career journey with Room & Board as he found himself taking on added responsibilities. "When you're accountable for more things you naturally begin leading others and getting work done through their efforts." As Scott grew his leadership skills his passion for the success of others was recognized with the opportunity to move to Washington, DC with Room & Board and assume the role of Leadership Associate in this new location.
How is his new challenge different? "So much is the same—our culture and core business philosophies transcend our locations—but I find it so fulfilling to build relationships with a new team of professionals and watch them explore their talents and find satisfaction in their work. I so enjoy being a part of their professional success!"