Customer Service

Shop with confidence

Whether you've just discovered us or have been a customer since we opened our doors more than 30 years ago, you can count on our unwavering philosophy: great design should be beautiful, affordable and long-lasting.

We want you to feel good about your purchase every time you walk into your room. That's why we're with you every step of the way, with personal attention from experienced Design Associates, expert delivery and guaranteed quality. Trust us to get it right.

Our Guarantee >

Our Guarantee

We stand behind everything we sell. If there is a problem or if an item just doesn't work, you'll get a solution.

Working with Us >

Working with Us

Our expert Design Associates can help with everything from complementary floor planning to product suggestions.

Our Locations >

Our Locations

Visit our stores or call Shop Room & Board From Home. Either way, you'll be connected with people who can help answer any of your questions.

Delivery Pricing >

Delivery Pricing

Our flat-rate delivery gives you a great rate based on where you live, not how much you buy, starting at just $89.

Returns & Exchanges >

Returns and Exchanges

We want you to be completely happy with your new furniture.

Customer Testimonials>

Customer Testimonials

Read what other customers have to say about their Room & Board experience.

Frequently Asked Questions>

Frequently Asked Questions

Answers to the most common questions about ordering, delivery and shopping with us.

Delivery was exceptional!
We're here to help

We’re here
to help

Any question.
One number.

800.301.9720

Our expert Design Associates can help with ordering, product information, design ideas and even floor planning.

Monday through Friday

8 a.m. to 9 p.m. (Central)

Saturday

9 a.m. to 6 p.m. (Central)

Sunday

10 a.m. to 6 p.m. (Central)

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