Shedding is normal in high-quality wool rugs. It is a natural process inherent to the material and will decrease over time. The amount of shedding will depend on the traffic pattern and use of your rug.
If your rug arrives with curled ends, roll the ends in the opposite direction for a time until the rug relaxes.
Using the beater bar when vacuuming your rug may cause damage. Turn off the beater bar or choose the "bare floor" setting on your vacuum.
Avoid pulling any loose yarns. If necessary, clip the yarn even with the pile surface.
Rotate your rug every six months to avoid uneven fading and wear patterns.
Using a rug pad will extend the life of your rug, prevent slipping and provide cushioning.
Blot spills immediately with a clean sponge, or cloth to absorb the spill. Use a mild detergent for stains, testing on a small, inconspicuous area first.
Professionally clean for set-in stains or as needed.