Shop with Confidence
We understand that creating a home is an investment of your time and money. We want every step of the process to be a positive experience. If you're not completely satisfied, just let us know.
- We provide flat-rate delivery, regardless of how much you buy.
- Our Design Associates are able to track your order and offer up-to-date information at any time.
- We don't charge a delivery fee for returns or exchanges within the 48 contiguous states, but original delivery changes are not refunded.
- Custom Product Policy: A non-refundable fee of 30% applies to returns, cancellations or changes on Custom products. Full refunds are only given if the order is canceled within 48 hours of the order being placed. Please note: Because Custom Window Treatments are made to the specific measurements of your windows, they cannot be returned.
- Our expert Delivery Associates always treat you and your home with respect, assembling your furniture and removing all packaging.