- Customer Service
Exceptional service from start to finish
We treat you the way we would like to be treated, from shopping and ordering to delivery and long-term service.
We stand behind the quality of our products and the prices we charge. If you're not satisfied with your purchase or any part of your experience, just let us know. We're here to help.
We set our prices on December 26 and guarantee them for a full year so you can take the time you need to find the pieces that work best for you. In the unlikely event another retailer should offer a lower price on our items, we will gladly match it.
Free design services
Our Design Associates put their product expertise and passion for home design into helping you create a functional and inspiring space. Their design help is always available to you for free.Learn about design services
Expert furniture delivery
Leave the heavy lifting to us. Our Delivery Associates take care of every detail so you can enjoy your new furniture right away.Learn about delivery
Unlimited items for one flat rate
Receive unlimited items for only $99 within 100 miles of our stores or $139 anywhere else in the contiguous United States. Plus, enjoy free UPS shipping on hundreds of select items.Find your rate
Free returns and exchanges
We know how important it is to be happy with the furniture and home decor in your home. That's why we offer free return or exchange delivery service on any item you buy from us.Learn about returns