Delivery Rates

Our delivery rates are based on where you live, not how much you buy. Receive unlimited items for only $99 within 100 miles of our stores or $139 anywhere else in the contiguous United States. No surcharges, no surprises.

One Flat Rate, Unlimited Items

Local delivery $99 per trip

For unlimited furniture items for customers who live within 100 miles of a Room & Board store. See a map of store locations

National delivery $139 per trip

For unlimited furniture items for customers who live beyond our local delivery areas within the 48 contiguous states.

UPS Shipping

Ship an unlimited amount of small accessories for free. Ship one large accessory item or a piece of small furniture for $25 via UPS Ground.

AK, HI & International shipping

Please contact us for assistance with delivery to Alaska, Hawaii, international locations and P.O. boxes by calling 800.301.9720 within the United States, or +001 612.234.3049 internationally. You may also fill out our international shipping quote form to facilitate the process.

Scheduling and Preparing for Your Delivery

Delivery scheduling FAQs

How fast will I get my order?
Generally, your items will be delivered 6-10 days after your order is received. We will contact you to schedule your delivery date when all the items in your order arrive in our warehouse. If all of your In-home Delivery items are in stock, you can select a delivery date online during the checkout process. Generally, your items will be delivered 2 to 3 weeks after your order is received. We will contact you to schedule your delivery date when all the items in your order arrive in our warehouse. If all of your In-home Delivery items are in stock, you can select a delivery date online during the checkout process. Generally, your items will be delivered 2-3 weeks after your order is received. We will contact you to schedule your delivery date when all the items in your order arrive in our warehouse. If all of your In-home Delivery items are in stock, you can select a two-week delivery window online during the checkout process.

When will I know my delivery day?
Two business days prior to your order leaving our warehouse, we will contact you to confirm an exact delivery date.

How will I know your arrival time?
Two business days prior to your delivery date, we will contact you to give you a two-hour window for your delivery. The night before your delivery date, we will contact you to give you a four-hour window for your delivery.

Which days do you offer delivery?
Deliveries are made during daytime hours, Tuesday through Saturday. Deliveries are made seven days a week, between 7 a.m. and 9 p.m. Deliveries are made between 8 a.m. and 6 p.m., Tuesday through Saturday.

Can I request a specific time of day?
Delivery windows are scheduled for each route to create the greatest efficiency and lowest environmental impact. Therefore we are not able to pre-assign specific delivery windows. If you have a special circumstance or questions about your delivery, please contact us.

Can I add items to my delivery?
If you want to add items to your order prior to delivery, or split your order into multiple deliveries, call 800.301.9720.

Delivery preparation FAQs

What if I have access instructions?
Please let us know if you have challenging roads, driveways or other access points that would be a challenge for our trucks.

What if my building has delivery rules?
Be sure to find out any requirements for access to buildings that have specific delivery instructions (deliveries allowed only during certain hours, dedicated freight elevators, etc.).

What if my building requires insurance?
If your property requires Room & Board to provide a Certificate of Insurance, please make this request prior to your day of delivery.

How can I make sure my furniture will fit?
If you live within 40 miles of a store, we offer free in-home Fit Calls to ensure your new furniture can be successfully delivered through your home's doorways, hallways and stairways. Call 800.301.9720 to schedule a free Fit Call. Our step-by-step instructions show you how to measure your home's doorways, hallways and stairways so you can be confident your new furniture will fit before delivery. Watch the Measuring for Furniture Delivery video or print instructions.

No time for a Fit Call?
Our Measuring for Furniture Delivery video and printable instructions show you how to measure your home so we can help you determine if your new furniture will fit.

Day of delivery FAQs

Will I have to assemble my furniture?
Our Delivery Associates will bring your furniture into your home, assemble it and remove all the packaging.

Anything I should do to prepare?
Check that the path to your furniture's final placement is clear and accessible, including doorways, hallways and stairs.

Do I need to be there?
Please be available at the delivery destination, or leave detailed instructions during your confirmation call.

Any other tips?
Secure any pets that could get underfoot or escape through open doors.

“Room & Board has direct delivery service for a very low price, unlike other companies where you pay a lot of shipping costs and have to assemble it yourself and are left with all the boxes. $139 to get four bookcases shipped and installed is a bargain.”
— Columbus, OH customer

Make sure your furniture will fit

See how to measure your home's doorways, hallways and stairways so you can be confident your new furniture will fit.

Watch the Video Learn More