At Room & Board, quality goes beyond the products we sell. It also encompasses the service that customers can expect from us. Our people go above and beyond to ensure we offer the best experience possible. For this reason, we’re excited to announce that we’ve been named one of the country’s Best Workplaces in Retail by consulting firm Great Place to Work® and Fortune Magazine.
We earned a place on this list based on an anonymous survey measuring our team members’ perceptions of their work environment, leadership, cooperation, compensation and other factors essential to employee well-being. Room & Board’s results were among the best in the country when compared with a wide range of retailers that together employ more than 600,000 people.
Room & Board came in number three on the list! This accolade reflects an investment in our employees that we feel has a return in terms of the service customers experience every time they visit one of our locations or our website.
Kim Peters, Executive Vice President of Great Place to Work®, said “Surveys of the Best Workplaces show that a trusting, supportive culture can have a dramatic impact on employee commitment and team cohesion – and that’s ultimately good for customers.”
While we are extremely proud of this ranking, we also look forward to growing more in this area by seizing every opportunity to provide the absolute best experience for our employees and customers.
About The Best Workplaces in Retail 2016:
The Best Workplaces in Retail ranking is based entirely upon feedback from more than 23,000 employees at Great Place to Work–Certified companies in the Retail sector who completed our Trust Index© Employee Survey. Employees answered questions about how frequently they experience the behaviors that create a great workplace, which include management’s honesty and ethics, camaraderie among employees, and fair and respectful treatment and clear expectations from management. Results from the survey are highly reliable, having a 95% confidence level and a margin of error of 5% or less. The total score for each company is based entirely upon this employee feedback. The companies with the highest employee ratings compared with organizations of the same size were selected for the list.
About Great Place to Work®
Great Place to Work® is the global authority on high-trust, high-performance workplace cultures. Through proprietary assessment tools, advisory services, and certification programs, including Best Workplaces lists and workplace reviews, Great Place to Work® provides the benchmarks, framework, and expertise needed to create, sustain, and recognize outstanding workplace cultures.
Photo by Room & Board