Room & Board, Inc. Privacy Policy

Last Updated: January 31, 2024

At Room & Board, Inc., we are committed to respecting your private information and protecting it from misuse. The website located at [, or any sub-domain] (the “Website(s)”), is operated by Room & Board, Inc. (“Room & Board,” “we,” “us,” “our”), a Minnesota corporation. This privacy policy (“Privacy Policy”) sets forth our current privacy practices with regard to the information we collect from individuals (“you,” “your,” “user”) who interact with the Website or collected directly from you in-store or online. Our Privacy Policy outlines how we collect and use your personal information in the operations of our stores, our catalog and telephone sales, and within our website.

The Privacy Policy includes:

  1. Types of Information We Collect
  2. How We Collect Your Information
  3. How We Use Your Information
  4. How We Disclose Personal Information
  5. Retention of Your Information
  6. Security of Your Information
  7. Third-party Services & Embedded Content
  8. Sensitive Information
  9. How To Manage Your Personal Information
  10. Rights of European Union Residents
  11. State Privacy Rights
  12. Changes to This Privacy Policy
  13. Our Contact Information

If you are a resident of the European Union, please review the “Rights of European Union Residents” section and if you are a resident of California, Colorado, Connecticut, Virginia, Utah, or any other U.S. state that has adopted expanded privacy laws, please review the “State Privacy Rights” section.

By submitting your personal information to us, you are consenting to the collection and processing of your personal information in the United States and to our use of your personal information and any related information in the manner described in this Privacy Policy. If you are submitting personal information of third parties to us, you warrant and represent you have the authority to provide their personal information to us and to permit us to use the information in accordance with this Privacy Policy and you will indemnify us and hold us harmless from and against claims by such individuals relating to our processing and use of such personal information within the terms of this Privacy Policy. This Privacy Policy is incorporated into our Terms of Use.

Types of Information We Collect

In order to provide the products and services you request; we need to collect your personal information. If you do not provide the information requested, we may not be able to fulfill your request.

The information we collect may include:

  • Contact information, such as name, address, telephone number, and email address
  • Payment information, such as credit card number, bank card numbers, check and other payment details
  • Order and refund history
  • Demographic information, such as age, estimated income, household information, and occupation
  • Information about the devices you use to shop online, and browser information such as location information, MAC addresses, IP addresses, Cookies and other online identifiers
  • Information about your interests, preferences, and purchase history

Information may be collected from you if you interact with us on social media sites such as Pinterest, Facebook, Instagram, Twitter (X), and YouTube.

While we do not store or save credit card or financial account information, our third-party vendors use credit card or financial information you provide to process purchase transaction(s) (see “Third Parties” below for more information).

Children Under the Age of 16

We do not knowingly collect personally identifiable information from people under the age of 16. Our Websites are not intended for and are not targeted to people under the age of 16.

How We Collect Your Information

We collect information about you in a variety of ways through our Websites, our stores and mailing list.

Information You Provide to Us

Information Directly Provided

Your personal information is collected and used by us when it is obtained directly from you during a transaction, customer service inquiry, account creation, event sign up, contest entry, or by creating a design appointment, or other customer-initiated activity. These activities can happen in person, online or by phone, and include:

  • Use of social media, or any visits of our social media channels;
  • Your visits to our Website; and
  • Your use of in-store wi-fi.

Online Order Information

When you make a purchase from our Website, we ask you to provide us with information about your purchase such as your name, email address, billing address, shipping address, phone number, and payment information.

Appointment Scheduling

When you schedule a free design services appointment with a Design Associate to occur either remotely or in a store, we ask you to provide us with contact information including your name, email address, and phone number.

In-Store Shopping

When you visit one of our stores, our Design Associates may ask you for information including your name, email address, billing address, shipping address, phone number, and payment information in order to process your purchase or other requests.

Online Accounts

If you sign up for an online account through our Website, we may ask you to provide your email address, password, and ZIP code. You do not have to create an account to make a purchase. If you are signed into your account while you complete an online purchase, your online order information will be saved to your account. We do not store or save credit card information. We will also save your product preferences and past purchase history.

Marketing Communications

If you would like to receive marketing communications from us, you may do so by signing up on our Website, by phone or in our stores. We will ask you to provide your email address and ZIP code so we can send you email. We will ask you to provide your name and address so we can send you a catalog and/or other marketing communications by mail.


We may offer sweepstakes from time to time. The official rules for our online sweepstakes will be made available on our Website. For in-store giveaways, you may request a hard copy of the official rules from a Design Associate. Sweepstakes are only open to legal residents of the United States and the District of Columbia, excluding legal residents of Rhode Island. By entering into a sweepstakes, you provide your personal information, including, but not limited to your name, address, and email address, to us and third parties who are specified in the rules for each sweepstakes, and you agree to receive communications from Room & Board and such third parties regarding the sweepstakes you enter. The personal information you provide to us will be treated in accordance with this Privacy Policy. The personal information you provide to third parties specified in the sweepstakes rules will be treated in accordance with such third parties’ privacy policies. Room & Board is not responsible for third parties’ use of information submitted in connection with a sweepstakes.

Communicating With Us

When you call, text, email, chat or interact with us on social media platforms, we collect the content and communication method. For example, if you email us, we will collect your email address; if you send us a text message, we will collect your phone number.

Information We Collect Through Your Interactions With Us


When you visit our Websites, we may collect information such as your IP address, domain server, type of device, type of web browser, and address of referring site, which may be used for web analytics, to approximate a user’s location, monitor fraudulent orders, and to diagnose problems with our server and administer our site. We may also collect shopping preferences and information about how you interact with our Website.

Third Parties

We may have functionality on our Websites that is provided, in whole or in part, by a third-party. You can usually identify such third-party functionality by the use of a trademark not owned by Room & Board on or near the functionality, or by the redirection to such third party’s website or page. When you use any third party functionality, you and your information become subject to the terms of use and privacy policy of such third party, in addition to the Privacy Policy and Terms of Use of our Website. In some cases, you may need to visit that third party’s web site and locate the terms of use and privacy policy. For example, we may use a third party to provide you with the opportunity to review our products or services and to upload photographs associated with your review to our Website. The reviews and photos you submit may be publicly posted on our Website or used for other purposes.

We currently use Bazaarvoice, Inc. to provide photograph upload capability. Bazaarvoice’s trademark is not on or near the functionality. You may be required to agree to Bazaarvoice’s terms of use before you are permitted to upload a photograph to our Website. When you upload a photograph to our Website, Bazaarvoice is storing your photograph and collecting and storing the information you provide when you upload the photo. For information about Bazaarvoice’s privacy practice, please review Bazaarvoice’s Privacy Policy.

We use Cashstar through Blackhawk Network Holdings, Inc., for Room & Board gift cards. Any information submitted or gathered when purchasing or redeeming a gift card will be subject to Blackhawk Network Holdings, Inc.’s Privacy Policy and terms of use.

We use Worldpay from FIS Global as a third party hosted system for payment processing both online through our Website and in-store payment processing. Room & Board does not store any data or personal information related to payment processing. All information submitted through our Website regarding payments will be subject to Worldpay’s Privacy Policy and terms of use.

We use Affirm to provide customers with third-party financing for purchases from Room & Board. Room & Board does not store any data or personal information related to any payment financing. All information submitted through our Website regarding financing will be subject to Affirm’s Privacy Policy and terms of use.

We use Skai for omnichannel digital media management and activation. Any information submitted or gathered through our Website used by Skai related to omnichannel digital media management and activation will be subject to Skai’s Privacy Policy and terms of use.

Media Submissions

We may also obtain data such as name, image, voice, statements and quotes, stories or anecdotes, personal or commercial attributes or identifying features, interior or exterior photographs, videos, or other depictions of premises, home or office, images of family, friends, or pets, stories, commercial attributes or identifying features (collectively “Media”) from individuals who send us such material or in connection with agreements with individuals. We may use Media in accordance with our Terms of Use for any lawful purpose.

Other Sources

We may also collect information about you from other sources. These sources could include joint marketing partners, data analytics firms, public databases, publicly available social media pages, and other third parties we work with.

Data Resellers and CRMs

We reserve the right to purchase your data from authorized third party resellers. We may collect and process data and personal information about you through a third party client management systems such as Experian or Zoominfo.

Information We Aggregate and Derive

Aggregated Information

We may aggregate and/or anonymize personal information so that it will no longer be considered personal information. We do so to generate other data for our use, which we may use and disclose for any purpose, as permitted by law. For example, we may calculate the percentage of our Website users who have a particular ZIP code.

Cookies and Similar Technologies

We will collect data pertaining to you and the equipment, software, and communication methods you use to access the Internet and our websites, including the search engine(s) and the keyword(s) you used to find our Websites, the pages you access on our Websites, the websites you access before and after visiting our Websites, web browser type and add-ons, screen resolution, date and time stamps, website traffic analysis, clickstream data, approximate geographic location, performance data, Internet Protocol (“IP”) addresses assigned to the computers and other devices from where you access the Internet, your Internet service provider (ISP), device ID numbers and unique identifiers, media access control (MAC) addresses, and operating system information. We may use this information to administer our Websites and its servers, to generate statistical information, to monitor and analyze our Websites’ traffic and usage patterns, to monitor and help prevent fraud, to investigate complaints and violations of our policies, and to improve our Websites.

We may use cookies, local storage, pixel tags, action tags and similar tags to collect information. A cookie is a small data file that is placed on your computer when you visit a website. A persistent cookie stores information so when you end a session visiting a website and return to the same website at a later date the cookie information is still available. Cookies, local storage and tags allow us to compile statistics and other information about how you use our Website. We may use this data to personalize your web shopping experience based on your prior visits to our Website. We may also use this data to analyze trends and improve the usability of our Website as well as to administer the Website and gather broad demographic statistics. We may also disclose such non-personally identifiable information to third parties on an aggregate basis. “First party” cookies that we place on our Website do not continue to track you outside the Website. There may be third party tracking tags that are able to track you across other websites. We use persistent cookies on our Website.

Most browsers automatically accept cookies. Browsers generally also allow users to manage cookies in the browser’s settings. You can disable or limit cookies but doing so may impact your use and enjoyment of our Websites and other websites. For example, our Websites may not be able to be personalized for you, may no longer capture or remember your preferences or other choices you have made on our Websites in the past, and may not remember you or recognize the devices you use to access our Websites. Changing your cookie preferences in one browser will not necessarily carry over to other browsers, so you may need to adjust your preferences each time you get a new device, install a new browser, upgrade an existing browser, or alter or delete a browser’s cookie file. Our Websites may contain electronic images known as web beacons (sometimes called single-pixel GIFs or clear GIFs), which can be used to assist in delivering cookies on our Websites, to allow us to count users who have visited those pages, marketing communications as outlined in this Privacy Policy, and to provide personalized advertising. We may include web beacons, pixel tags, and similar technologies in our promotional email messages and other electronic communications in order to determine whether or not messages have been opened or acted upon and identify the links you click on.

Third-Party Data Collection

We may use third parties to serve ads on our behalf across the Internet. They may collect information about your visits to our Website, and your interaction with our products and services. They may use cookies and other online tools such as local storage, pixel tags, action tags and similar tags to serve ads and personalize your web shopping experience based on your prior visits to our Website. These third-party tracking cookies and other online tools may track you across other websites. They may also use information about your visits to our Website and other websites to target advertisements for products and services from us and from other businesses. This information is collected through the use of a cookie. The third-party service providers may combine information they collect from your interaction with our site with information they collect from other sources.

If you would like more information about this practice and to opt out of having this information used by our third-party service providers, visit the Network Advertising Initiative’s Consumer Opt-out page.


Our Websites use third-party analytics tools (e.g., Adobe Analytics, Google Analytics) to collect and process data about your use of our Websites, including when you visit our Websites, URLs of the websites that you visit prior to visiting our Websites and when you visit those websites, and IP addresses assigned to the devices from where you access the Internet. Our analytics providers may set and read cookies to collect this data and your web browser will automatically send data collected by those cookies to our analytics providers. Our analytics providers use this data to provide us with reports that we will use to improve our Websites’ structure and content. For more information on how Google uses this data, visit Google’s Privacy Policy and Google’s page on How Google uses data when you use our partners’ sites or apps. To prevent this data from being used by Google Analytics, follow the instructions to download and install the Google Analytics Opt-out Browser Add-on for each browser you use. Using the Google Analytics Opt-out Browser Add-on will not prevent Room & Board from using other analytics tools and will not prevent data from being sent to our Websites itself or to Google. For more information about how Google Analytics uses cookies to measure user interactions on websites, visit Google Analytics Cookie Usage on Websites. You may disable cookies as discussed above, but that may impact your use and enjoyment of our Websites.

Online Advertising, Advertising Networks, and Retargeting

Some companies that help Room & Board deliver interactive online advertising, such as banner ads, may collect and use information about users of our services to help Room & Board better understand the types of advertising or promotions that are most appealing to its customers. Room & Board may also participate in advertising networks and related services that are managed and provided by third-party agencies, technology vendors, and research firms, including The Trade Desk. These services collect information about your interactions with our Websites and other websites and will use that information to target advertisements for goods and services and to display those advertisements on other websites. The information collected may be associated with your personal information. Remarketing uses cookies to serve advertisements to you across the Internet based on your visits to our websites. To opt out of remarketing advertising provided through The Trade Desk, to customize your ad preferences, or to limit The Trade Desk’s collection or use this information, visit and/or Please remember that changing your settings with individual web browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see our ads from time to time.

How We Use Your Information

We use your personal information to provide you with our products and services and to operate our business. For example, we may contact you to answer your questions, to fulfill orders, or to obtain billing or payment information. We may also follow up on prior orders, respond to your comments to ensure your satisfaction, and contact you with additional information.

We may also tailor our Website to provide you with a more relevant or improved experience. We also analyze your behavior on our Website and the data you share to ensure that the activity is not fraudulent. Your purchase information will also be used for other business-related purposes like financial reporting and accounting.

We may also use your personal information to fulfill a contract with you, or to comply with other legal obligations. For example, when you make purchases online, we process your information to fulfill our contractual obligations. When you visit our Website, we may use your browsing data to improve our Website’s usability. When you engage with us online, we ensure that you are not attempting to defraud us or our other customers.

Providing you with Products and Services

We use your information to process, fulfill and communicate with you about your orders, respond to your customer service inquiries, allow you to use in-store and online technologies, and to inform you of policy or product changes that may impact you.

For Marketing Communications

We may send you marketing communications in accordance with applicable law, including mail, email, text messages, phone calls, or social or digital communication. Our communications may include information about products, services, sweepstakes or other promotions.

For Business Reporting and Providing Personalized Services and Ads

We use your personal information so we can tailor an experience for you that matches your interests, including ads delivered on our Website and on other websites. We may also aggregate your personal information to analyze or predict our customers’ preferences, with the goal of improving our products or services.

Allowing You to Participate in Events

Sometimes we use your personal information to allow you to participate in our store events or other promotions. Some of these events may have additional rules about how we will use and disclose your personal information.

For Other Business Purposes

We may use your personal information to learn more about our customer base, perform data analyses, address problems with our technology, improve our products and services or develop new ones, to investigate and prevent fraud or other illegal activity, to enforce our Terms of Use, and to provide a more consistent experience across our channels. We may also use your information where we believe it is required to protect the rights, property, safety and security of Room & Board, Inc., our employees, customers, and others. Finally, we may be required to use your personal information to comply with applicable law, for auditing purposes, or to respond to requests from government authorities.

We may create anonymous data from your personal data and other individuals whose data we collect and make sure that we exclude data that personally identifies you and only use the data for our legitimate business interests.

How We Disclose Personal Information

We may disclose your personal information to service providers and third parties who provide services to you or us, with promotional partners, with social media companies, or with other entities as needed to carry out our business or comply with a legal obligation.

Orders and Fulfillment

We use personally identifiable information from your order to fulfill your order. In doing so, your personally identifiable information from an order may be used or disclosed among our different offices, representatives, or with third parties or service providers such as the store, our Customer Care office, our warehouses, our headquarters, the manufacturers of products you have purchased, the freight carriers used to deliver products to you, installers or designers we have engaged to assist with your order, or our credit card merchant banks or other bankers.

Other Third-parties and Service Providers

Room & Board, Inc. also uses service providers and third parties to provide other services to you or us. This includes managing customer information; sending marketing communications; conducting surveys; hosting websites; analyzing data; or providing network security, accounting, auditing, and other services. We do not authorize these entities to use or disclose your information for purposes other than why we have retained them. Your information disclosed to third parties by Room & Board will only be for a legitimate business purpose. For clarity, we may share your information with:

  • Our affiliates and related entities
  • Third parties and service providers: including, but not limited to, payment processing companies, data analytics and advertising providers, fraud prevention providers, cloud storage providers, IT service providers, delivery partners, email marketing and marketing companies
  • Law enforcement

Sweepstakes or Contest Partners

If you provide any personally identifiable information to us as part of a sweepstakes or contest entry, we may disclose such information to any third parties, service providers, sponsors, or co-sponsors of the sweepstakes or contest. When you enter a contest or sweepstakes, you may become subject to the Privacy Policy of these parties in addition to this Privacy Policy.

Public Posting and Social Sharing

Your comments on our Websites, social media platforms, blog or online reviews are accessible by other members of the public.

Legal Obligations

We may also disclose personally identifiable information to others if we are required to do so by law, to protect and defend the rights of Room & Board, Inc., or in the event of a corporate sale, merger, reorganization, dissolution or similar event.

Retention of Your Information

We will keep your personal information as long as we need to fulfill the service you requested. We will also keep your information to fulfill our obligations like preventing fraud, meeting regulatory requirements, resolving disputes, improving our services or maintaining security. Each of these obligations will be fulfilled as consistent with applicable law. Personal information that has been made anonymous and aggregated (and therefore is no longer personal information) may be kept for a longer period of time.

Security of Your Information

The security of your information is important to us. Although we cannot guarantee against loss, misuse, alteration, unauthorized disclosure or destruction of data, we use commercially reasonable security measures to protect you from such occurrences.

We have a variety of technical and organizational security measures designed to protect your personal information. The storage and communication of information can never be completely secure, however, so we do not and cannot guarantee that communications or other information you submit or that we otherwise collect will be completely secure. We will never send you an email asking for account information, your username, password or credit card information. Please contact us if you received a suspicious email that appears to be from Room & Board.

Third-party Services & Embedded Content

Our Website may contain third-party links to other Internet websites. We are not responsible for the content of these sites, nor do we control them. Our Privacy Policy and Terms of Use do not apply to these sites. Your use of any third-party links is at your own risk, and you should review the privacy policies and terms of use applicable to such websites.

A link to any third party website also does not imply an endorsement of the linked site or their services by us.

Our Websites may also incorporate content, including feeds, scripts embedded in the service’s code, and visible content (e.g., videos), provided by third parties. In some cases, those third parties collect data about how you interact with their content. For example, Google Maps or YouTube.

Sensitive Information

Please do not send us or disclose any sensitive personal information that we did not specifically request. This includes information such as social security numbers, racial or ethnic origin information, political opinions, religious beliefs, health information, and criminal background. We do not knowingly collect any personal information that would be considered “sensitive” under applicable law.

How to Manage Your Personal Information

If you wish to review and/or make changes to your personal information or communication preferences, you can do so in one or more of the following ways:

Your Website Account Information

To correct, change or update the information in your web account (email, password, billing and delivery addresses), go to:

Email Marketing

If you opt-in to receive emails when you are online, in a store, or speaking with us on the phone, you are giving us permission to send you emails. These emails may include promotions of products or services, or targeted communications based on your behavior, geographic location, favorites list activity or cart activity. You may opt out of future marketing emails in any of the following ways:

  • follow the instructions at the bottom of each marketing email you receive
  • visit the following URL:
  • call Customer Care at 800.301.9720

Catalogs and Direct Mail Marketing

Participating in our catalogs and other promotional mail is optional. You may opt out of mailings by visiting

Opting Out of Digital Ads

You may opt out of digital ads by visiting Ad Choices, which is powered by the Digital Advertising Alliance (DDA). You can opt-out of: Experian, The Trade Desk, and Facebook. If you opt-out of digital ads through Ad Choices (“Ad Opt-Out”), you acknowledge the following:

Rights of European Union Residents

If you are a resident of the European Union, you have the right to manage your personal information or to make requests regarding your personal information. You may be entitled to the right to:

  • Review the personal information we have about you or request a copy of it;
  • Ask us to update or correct inaccurate personal information;
  • Ask us to delete your personal information;
  • Withdraw consent in cases where consent is relied upon;
  • Lodge a complaint;
  • Object to any automated processing of personal data, or restrict, or object to, how we use your personal data;
  • Ask us to stop using your personal data;
  • Ask why we are using your personal data, what personal data we are using, with whom we are sharing, the period for which it is retained, the source of the personal data where it was not provided by you, and the transfers of the personal data to countries outside the EAA, Switzerland and the United Kingdom; or
  • Make other requests regarding your personal information.

To exercise your rights, contact

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

State Privacy Rights

The following section of this Privacy Policy supplements the information contained in the Privacy Policy and solely applies to visitors, users, and others who reside in the States of California, Colorado, Connecticut, Utah, and Virginia, or such other U.S. states that have adopted laws similar to those in the foregoing states. Any terms, or their substantive and functional equivalents (e.g., personal data vs. personal information), defined in the respective US state privacy law will have the same meaning when used in this notice.

Collection and Use

In addition to, and consistent with, the uses and sharing or other purposes described elsewhere in this Privacy Policy, we may use and disclose your personal information as described below.

Your personal information may be collected for the following legitimate business purposes:

  • Auditing;
  • Protecting against fraudulent or illegal activity and prosecuting those responsible;
  • Debugging to identify and repair errors;
  • Perform services such as providing customer service, processing and fulfilling orders and transaction, verifying customer information, processing payments;
  • Internal research for technological development and demonstration;
  • Undertaking activities to verify and maintain the quality of a service and to improve, upgrade or enhance a service;
  • Provide personalized services and ads;
  • Advertising and marketing; or
  • Sweepstakes.

Your personal information collected may be shared with any of the following third party service providers of Room & Board:

  • In store Wi-fi provider;
  • Advertising and marketing providers;
  • Delivery partners;
  • Social media providers;
  • Fulfillment providers for delivery and service;
  • Marketing and CRM vendors;
  • Data analysis providers;
  • Payment processors;
  • Auditors; or
  • Sweepstakes Partners.

Your Rights

Applicable laws in your jurisdiction may grant you certain rights—subject to all applicable limitations, exemptions, or exceptions—regarding our collection and use of your personal information. These rights may include, to the extent applicable and to the extent granted under applicable law:

  • The right to confirm whether we process personal information, the personal information collected about you, the purpose of collection, and how it is processed;
  • The right to request access and request a copy of your personal information.
  • The right to request deletion of your personal information;
  • The right to request the correction of your personal information;
  • The right to opt-out of certain types of sharing of your personal information;
  • The right to withdraw consent of our processing of your personal information;
  • The right to limit (or completely opt out of, if allowed under applicable law) our processing of sensitive personal information to what is necessary; and
  • The right to not be discriminated against due to your exercise of your rights under applicable law. We do not discriminate against users for exercising the rights granted to them under applicable law.

We do not sell your personal information to third parties.

The exact scope of these rights may vary by state. The above rights are only exercisable by you where the applicable law grants you the right being exerted and where no exception or exemption under applicable law applies. You may also have a registered agent (if and only as permitted under applicable law) that you authorize to act on your behalf. If you have a registered agent act on your behalf, we have the right to authenticate such agent’s authority to act.

Nevada Opt-Out Rights

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request in accordance with the process set forth below. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

California’s “Shine the Light” Law

California’s “Shine the Light” law, Cal. Civ. Code Section 1798.83, gives California residents the right to ask companies once a year what personal information they share with third parties for those third parties’ direct marketing purposes. As permitted under California law, in lieu of providing this information, we have adopted a policy of permitting you to opt out of such disclosures of your personal information. Once we process your opt out request, we will not disclose your personal information for those third parties’ direct marketing purposes. To opt out, please contact

California Minor Content Removal

If you are a resident of California, under 18 and a registered user of our services, you may ask us to remove content or information that you have posted to these services by contacting us at Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.

California Do Not Track Disclosure

Our website does not respond to Do Not Track requests with the exception of one cookie placed on our Website. This cookie does respond to Do Not Track requests.

How to Exercise Your Rights

To exercise any of your legal rights, you may submit a verifiable request to us by

If you have a registered agent act on your behalf, we have the right to authenticate such agent’s authority to act. Without limiting the foregoing, the verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

We will respond to your request within the applicable timeframe required under applicable law. If we deny your request, you can appeal such denial by contacting

Changes to This Privacy Policy

This Privacy Policy may be updated or changed from time to time, for example to comply with legal requirements or to meet changing business needs. When we do, we will also revise the “updated” date at the top of this Privacy Policy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the Website, or our services constitutes your agreement to this Privacy Policy and any updates.

We may attempt to notify you of any material changes to our Privacy Policy affecting the use and disclosure of your personal information by posting a notice on our homepage or via email; however, we reserve the right to make non-material changes to our Privacy Policy which do not affect the use and disclosure of your personal information without any notice.

Our Contact Information

Please direct any questions or comments regarding our Privacy Policy to the office of our Privacy Officer:

Privacy Officer
Room & Board, Inc.
4600 Olson Memorial Highway
Minneapolis, Minnesota 55422
phone: 800.301.9720

Last updated: January 31, 2024