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Our promise to you
Exceptional Service, Start to Finish
We treat you the way we would like to be treated, from shopping and ordering to delivery and long-term service.
American craftsmanship
More than 90% of our products are manufactured in America using quality U.S. and imported materials. Working with family-owned companies around the country allows us to bring you the best craftsmanship and fastest delivery with the least environmental impact. It also means you get furniture with a story you'll be proud to share.
Free design services
Our Design Associates put their product expertise and passion for home design into helping you create a functional and inspiring space. Their design help is always available to you for free.
The best price every day
We work directly with our manufacturing partners to bring you the best quality at the lowest possible price, every day. Our prices are guaranteed for the calendar year so there's no need to rush—or any reason to wait—to buy what you love.
Unlimited Items for One Flat Rate
Receive unlimited items for $99 within 100 miles of our stores or $139 anywhere else in the contiguous United States. Small home decor items ship for free via UPS.
Full-Service Delivery
Our respectful Delivery Associates take care of every detail. Furniture arrives fully assembled and is placed exactly where you want it with no packaging left behind.
Free Returns and Exchanges
We offer free return or exchange delivery service on any item you buy from us. We understand that it can take a few days to a few weeks to determine if your new furniture will work for you. We encourage you to make a return or exchange in a timely manner because damaged, worn or altered items may be refused or result in an adjustment to your refund.
Our Guarantee
We stand behind the quality of our products and the prices we charge. If you're not satisfied with your purchase or any part of your experience, just let us know. We're here to help.