Our umbrellas are engineered to withstand light to moderate wind conditions. Do not leave an open umbrella unattended. Always close the umbrella and secure the ties when not in use.
If severe weather is expected, it is advisable to remove the umbrella from the base and store it indoors to protect it from storm debris and strong winds.
Do not place the umbrella base on sloped or uneven surfaces.
Using a cover will reduce the need for cleaning and extend the life of the umbrella.
Umbrella Frame and Base
The pole, arms, base and mechanisms may be cleaned with water and a non-abrasive cloth. Use mild soap as needed; rinse thoroughly.
In coastal regions in particular, regular cleaning will extend the life of the umbrella.
Upon delivery, you may notice discolored lines or creases in the canopy from production and shipping. This is not a defect in the fabric and the lines will disappear with use. To speed the process, open the umbrella, rinse the canopy with water and let it dry in the sun.
If the canopy is wet from precipitation or cleaning, allow it to dry completely before closing. This prevents mildew from forming.
Canopy Fabric Cleaning
For light overall cleaning, brush off loose dirt and rinse with water.
For spot cleaning, use a sponge or soft bristle brush with a solution of 1/4 cup mild soap per gallon of water. Rinse thoroughly, air dry. We also recommend Folex® water-based stain remover for spot cleaning. Follow label directions for best results.
Our outdoor fabrics do not promote mold or mildew growth; however, it may grow on dirt and other foreign substances if not removed from the fabric. To remove mold or mildew, or clean tougher stains:
Prepare a solution of 1 cup of bleach and 1/4 cup mild soap per gallon of water.
Use a misting spray bottle to spray the solution onto the dirty area, and allow it to soak into the fabric for 15 minutes.
Working from the outside of the dirty area inwards, use a sponge or very soft bristle brush to work the solution into the fabric. Rinse your sponge or brush frequently as you work. (It's best to clean the entire surface area of the fabric to avoid water rings.)
Rinse thoroughly to remove all residue.
You may also machine wash or hand wash any removable fabric casings. To wash, first close all zippers. Machine wash in cold water on the delicate cycle with normal amounts of mild laundry detergent. For severe mold or mildew, add 1 cup of bleach. Allow fabric to air dry. Do not tumble dry.
Do not dry clean fabrics. If ironing is necessary, use the synthetic setting with no steam and test a small, inconspicuous area first.
If exposed to the elements and left untreated, bamboo will gradually develop a grey patina. Treating it annually with oil minimizes this color change but isn't required to retain its durability and resistance to the elements.
If mildew has developed on bamboo, clean it using Golden Care wood cleaner or a household mold & mildew cleaner. If the mildew leaves a stain, use a bleach-based household cleaner and a pot scourer to remove the mildew. After cleaning, always rinse the bamboo off thoroughly with clean water.
Cover furniture or store indoors when not in use to extend its life.